Frequently asked questions

All mooncakes are available for delivery from 6th September 2025. Available slots are filled on a first come, first served basis.

Traditional baked mooncakes should be stored in a cool and dry environment. Leftovers should be refrigerated in an air tight container and consumed within 3-5 days of cutting the mooncake. Mooncakes are best before 15th October 2025.

Snow skin mooncakes should be stored in the freezer immediately upon receipt. Snow skin mooncakes can be stored for 3 months, leftovers should be frozen in an air tight container and consumed within 3 days of cutting the mooncake. Mooncakes are best before 30th October 2025. Snow skin mooncakes should be thawed for at least 10 minutes or until desired consistency of durian filling.

Unfortunately, this is not possible.

Are there any areas that you do not deliver to? We do not deliver to any islands other that main island Singapore and Changi Airport Singapore. We also do not deliver to areas affected to road closure and deliveries to Sentosa are available at an additional $10 surcharge.

We are unable to schedule a specific timing. Delivery to a location per order is at $15. Delivery is waived for orders above 30 boxes. Deliveries to Sentosa available at an additional $10 surcharge. We deliver everyday of the week between 11am-8pm

We are not halal certified. We are not halal certified but no pork/lard is being used.

All our mooncakes are suitable for vegetarians who consume eggs.

Our white lotus paste mooncakes are low in sugar but still contain sugar.